[Resolved] Idea Cellular — [protected]-didn't active

Hari Sudheer

from Bhimunipatnam, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	Idea

Hi,

I have purchased Idea number: [protected] 4days ago. At the time of purchase executive confirmed the activation will take 12hrs, but I can't able to receive any calls/out going calls till now, no primary recharge has been done.
It's too horrible after brought a new SIM card.
Please check and do the needful at the earliest.

Thank you,
Sudheer
[protected]

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Jun 2, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Apr 25, 2017

Updated by Hari Sudheer Hi,

I have purchased Idea number: [protected] 4days ago. At the time of purchase executive confirmed the activation will take 12hrs, but I can't able to receive any calls/out going calls till now, no primary recharge has been done.
It's too horrible after brought a new SIM card.
Please check and do the needful at the earliest.

Thank you,
Sudheer
[protected]

Verified Support

Apr 26, 2017

Idea Cellular Customer Care's response Dear Sudheer,

We are sorry for the unpleasant experience. We understand how frustrating this can be and also noted your contact details with us. Our team will get in touch with an update shortly.

Regards,
Vicky

Verified Support

May 02, 2017

Idea Cellular Customer Care's response Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Chetan