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Mobile Service Providers
Idea Cellular

Idea Cellular — about data service and fic**ng bad customer service

Address:Mumbai City, Maharashtra, 400012

I am facing data problems since 10th June, I have registered complaint about it on 12th June still I don't have get any solution about it until today.
I have called in ideas customer care many times but there customer service officer are not giving any solutions and talking rudely. Still my data was not working
Did I am doing recharges for facing that...
I have tried to complain in ideas online complaining portal, but there not accepting my complaint.
Still I am facing data problems...
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3 Comments

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Comments

I lost my mobile i have to replace my number. for that sim replacement idea sim they are taking charge of 250 rs. is that reasonable cost for sim replacement.
BSNL is taking charge of just 10 rs. why that is very high cost for idea ?
why that much difference for BSNL and idea ?
i want to know
Reply
Idea Cellular Customer Care's response, Jun 20, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta
Plz Solve this Problum. A long time network excellent working but 3 more days it's not working properly.
Reply
Idea Cellular Customer Care's response, Jun 20, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
Whenever tried to call, it says "your service has been temporarily withdrawn". But, it has a cellular tower. But, customer care representative says all services are active in your number.
please look after it ASAP.
Reply
Idea Cellular Customer Care's response, Jun 20, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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