[Resolved] Idea Cellular — about service validates

nehasweety

from Warangal, Telangana

Address:

Warangal, Andhra Pradesh

Dear sir/madam,
I not agree with your cancellation of outgoing and incoming services on permitted recharges. Because
All people are not able to recharge with unlimited packs or etc., there are some persons who are poor, recharge with only 10 or 20 rupees. They does not need unlimited also. Even students also not be ready to recharge with huge amount packs.
I suggest you to enhance the services or provide good benefits for the customers. Because due to this validate services, people are thought to change the networks, even i will planned to change the network.

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Jan 22, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

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Comments

parveen sirohi

from Bathinda, Punjab

I have a mobile number [protected] which is now closed and I want to take it back, the number is closed for a long time
I am a armyman and have to go out for a long time, so I did not run that number.Could I retrieve the numbers and please number

Idea Cellular Customer Care's response, Dec 22, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We would like to inform you that the mentioned number is inactive due to non usage. Kindly share your alternate contact number in order to assist with your concern. However, we request you to check the availability of the number with your previous service provider for better assistance.

Regards,
Lakshmi

parveen sirohi

from Bathinda, Punjab

[protected] my no

parveen sirohi

from Bathinda, Punjab

[protected] my no