[Resolved] Idea Cellular — abuse my idea customer care executive ribik sapkal and call disconnected by saying do what you want to do

N. L

from Indore, Madhya Pradesh

Address:

Mumbai City, Maharashtra, 400058

I contacted [protected] by my no. [protected] at 21:23 on 20/06/2018 & the call was disconnected by saying do whatever you want to do I WONT HELP YOU with abuses hurled by MR RIBIK SAPKAL in languages I cannot write here and was told my call won’t be recorded for proof of abuse and I was threatened . Please let me know if I get justice by Idea or the law ?

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Sep 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jun 22, 2018

Updated by N. L I contacted [protected] by my no. at 21:23 on 20/06/2018 & the call was disconnected by saying do whatever you want to do I WONT HELP YOU with abuses hurled by MR RIBIK SAPKAL in languages I cannot write here and was told my call won’t be recorded for proof of abuse and I was threatened . Please let me know if I get justice by Idea or the law ?

Verified Support

Jul 31, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, you've confirmed that your concern is resolved. However, we thank you for sharing your feedback as the same has enabled us to introspect and reinforce our efforts in the appropriate direction.

Regards,
Neha