Idea Cellular — Abusive customer care people

Address:Mumbai City, Maharashtra, 400101
Website:www.idea.com

I dont know from where do i start, so one bad day i bought this idea no #[protected], hoping to like it but every month its increased bill amount and bad ntwork coverage motivates me to close this number. So i closed it some month back and after closing we payed some money also to the idea showroom stating that everyting is clear now and no dues receipt has also been given to us. We were relived till today, today a lady named Anjali Sharma from contact # [protected] called my husband Abhishek Shukla stating that we have 2500 rs bill pending since we have no idea about and he is travelling so he asked me to call her. Oh god what a miserable and illiterate people idea have, I was not expecting this no manners, no respect for the customers, she put me on hold while i was talking and after that her so called senior Mrs. PRIYANKA SHARMA was on line, god she was so rude, I am offended right now the way she speaks is very abusive, dat too with a very harsh voice and tone, it feels like m talking to or arguing with a street vendor or sabji vala, gosh she was so annoying, i was also out with my friends, out of a sudden u guyz realized dat dere is a bill due out of nowhere and you are calling us for like 20 time within an hour and aaking ys to pay right now, seriously man i am gonna take it forward. You guyz dont know how to talk to people i have recorded all my calls with priyanka sharma, her personal number is [protected], she asked me to send acknowledgment after making payment on this number. My due bill was of 2503 rs I paid 2510 just to make sure I will never go through this abusive calls again in my life, Guyz one thing Ur service sucks, i hate being your customer, i will never suggest u to anyone and we have one more no of idea by mistake, first thing I am gonna do is to close it. Because being from a very reputed and respected family I never wanted to go thriugh all this, i never denied dat rude lady for making payment i just want answers that after all dese months why Idea has realised today that the payment is due after like 2-3 months. I am gonna call head office or whtever it takes but i want a written apology from that lady. I am so pissed off right now, thanku for spoling my day
+1 photos
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    793
    Resolved
    9871
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information