[Resolved] Idea Cellular — amount back and recharge.

abdul82

from Mumbai, Maharashtra

Address:

beral market, danilimda, ahmedabad, 380028

I am csc vle. I want to back my recharge which i done with mistake and i called call center and they told this amount come back in 7 days but from 2nd or 3rd octomber and also balance in not debited in account. And i confirmed that balance from my account credited you can see in image thank you.

Idea mobile number which in claim: [protected]
Transaction id available in image,
Csc id:[protected]
Address: ahmedabad city, gujarat

Thank you

+1 photos

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Dec 22, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under SR#[protected] is in progress and expected date for the complaint is 22/Nov/2019 & we will get back to you at the earliest.

Regards,
Aarti