Idea Cellular — amount deducted from account but plan not activated

Address:Ernakulam, Kerala, 686691

I had recharged for an unlimited plan of rs 599 and with an existing coupon of rs 58 applied, an amount of rs. 541 was deducted from my account. But the plan has not been activated and i am not able to connect with any of the customer care numbers.

Mobile number: [protected].
Transaction id: 2020037111212800100168922121531020
Payment date: 27 march 2020
Payment amount: 541

Please do the necessary.
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Hi,
I recharged my father’s idea pre-paid number yesterday. Money got deducted but recharge not done yet.

Phone Number:[protected]
Name: Bhaskar P

Idea network not working in my city ramagundam customer care is not responding low signal 4g not working then y am pay 4g amount please change my net work recently am ported my no take idea network idea is worst net work

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