Idea Cellular — amount getting deducted from the balance frequently

Hi team,
This is to complain against idea cellular for deducting the balance frequently for mobile number: [protected]. When ever any new recharge is done for this mobile number, all the balance gets exhausted without using anything. I simply get few messages from 53010 with content "you have been charged rs 10." this happens regularly when ever new recharge is done. Tried to contact customer care but never reaches to concerned person. This number is not even present in any smartphone. This number is just for dialing and receiving call. Why idea is deducting all these amounts? Need a resolution to this and all the deducted amounts should be refunded. We are afraid of even recharging this number. We don't want anything to be deducted further too.
Thanks