[Resolved] Idea Cellular — amount of rs.99 had been added to my unbilled amount. | |
Hello sir/madam This is saikrishna anugandula. I got a massage from iz-ideacms this morning that say "dear customer, thank you for downloading filmfareawards from indiagames. You have been charged rs. 99" but i hadn't download this thing and not even click on any pop up message. But rs.99 had been added to my unbilled amount. Please, i request you to solve my problem as soon as possible or i'm going to deactivate idea sim or i will port another network. E-mail id - [protected]@gmail.com Mobile no. - [protected] Was this information helpful? | |
Apr 19, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 19, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. As per our record, you've been charged for gaming content towards the mentioned number. Hence, we express our inability to reverse the same. However, you can dial *121*46# or send a SMS as STOP to 593350 to stop the flash SMS. For further assistance, kindly contact us on 12345 or 198. Regards, Lavina | |
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