[Resolved]  Idea Cellular — Amount reverse on my number

Address:Thane, Maharashtra, 401303

Dear Customer Support Team
My name is Kalpesh Bhoir and my idea number is [protected]. Today I went one shop retailer for recharge of data offer 749 for six month.
Bymistake it was recharge on another number [protected], and I lost 749 /- then I again recharge 247 data offer due to emergency.

When I enquire about that person, the mobile is very cheapest, he is mobile using only for incoming and outgoing no Data facility on that mobile, So he unable to use that 749 offer.
That means full amount 749 is deposited in idea account without use.
So I want reverse this amount to my number because there is so much criteria for this.
749 is not a small amount for me, so please do it as soon as possible.
Otherwise send me port number, I don't want to be a customer of IDEA mobile.

Regards
Kalpesh Bhoir
[protected]
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May 26, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Idea Cellular Customer Care's response
Dear Kalpesh,

We understand your concern. Please allow us some time to check and revert with an update.

Regards,
Shruti
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