[Resolved] Idea Cellular — amount rs 398 debited from my account but recharge not done | |
Dear Sir My sbi account debited rs399 but recharge not done I do online recharge on 12th January, 2019. Before that I also do online recharge but I not face any problem but this time faces difficulties and it's not good. So please solve the issue ASAP. Thanks Akil Was this information helpful? | |
Feb 21, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that there is no such recharge is reflecting in your account for the mentioned date. Hence, we request you wait till 7 working days for the mentioned amount to be reversed. Also, you can check with your respective bank or application used while availing the recharge within 7 working days. If still the issue persist, kindly share us the screenshot of the complete bank statement done from the date of the recharge to till date to assist you further. Regards, Lakshmi | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment