[Resolved]  Idea Cellular — Applied charges when postpaid to prepaid idea

Address:395010

I have changed the plan post paid to prepaid and idea gave me 475 rs extra charges with the name of "Charges on Data Pack Pro-ration" what is this and i never bare this charges without any use so please weaver it wither i am not going to pay any bill whatever you want to disconnect the sim card if you want to do it. because without any uses i am not going to bare this huge charge do you know how middle class family earning 500 rs in day.

[protected] this is my number.
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May 23, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2017
Idea Cellular Customer Care's response
Dear Hitendra,

We understand your concern. Please allow us some time to check and revert with an update.

Regards,
Shruti
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