[Resolved] Idea Cellular — Automatic download of mydala service | |||||
Sir, From my main balance rs. 29/- has been deducted stating i have downloaded online purchase app. Mydala something which i don't know & which i have not done. Your customer care executive mr. Ishaq khan was very rude & simply terminated my call. I'm totally takenaback & disappointed by your service. Please lodge my complaint. I don't want that mydala app service & refund my money back & tell ur customer care personal to be more courteous. Was this information helpful? | |||||
May 2, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 28, 2017 Idea Cellular Customer Care's response Hi Sanjay, We regret the inconvenience caused. We have noted your concern. We will get back to you shortly. Regards, Abhi Verified Support Mar 29, 2017 Idea Cellular Customer Care's response Hi Sanjay, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Abhi | |||||
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