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Idea Cellular Complaints & Reviews

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Last updated May 19, 2023
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address:abu dhabi

I am not getting network around one month ago. i am staying in abu dhabi, i reported 4 or 5 times to helpline no reply till now . my number is [protected]
Aug 29, 2022
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    My Idea Sim number [protected] is not working in UAE for couple of week.The signal is not getting in phone .Please do the needful.
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      Address:C-11 /104 B colony bilt bhigwan taluka - Indapur , dist - pune 413105

      It's been more than 28 hours, the service for vi sim is unreachable . No calls can be made no internet can be used . There's absolutely 0 range
      Idea Cellular customer support has been notified about the posted complaint.
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        Iam currently working in kurdistan ( Iraq ) for one month.But I can't access my mobile network from here and it always shows " Mobile network is not available" . I can not get messages and OTP so please help me sir
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          Address:india goa

          Hi I'm not receiving any network services on my sim card, I'm not getting any messages, I'm currently in Dubai before its used to work suddenly from last month it stop working, help me to fix the issue,

          --July - 10th 2022.
          --[protected]
          --network service not working I'm not getting any signals.
          --please fix the issue so that i can get OTP n text messages.
          sorry I don't have any damage or anything.

          please help me with this issue as soon as possible.
          I'm currently in UAE and roaming doesn't work here
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            From the morning I am not getting any signal on my idea network. I have tried inserting the sim into different devices yet it is ineffective. I need you to help me fix this issue.
            Idea Cellular customer support has been notified about the posted complaint.
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              I am not getting connectivity in UAE.
              Idea Cellular customer support has been notified about the posted complaint.
              is your issue solved?
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                I have a card of this company in which I am not facing any inconvenience in calling but I am not getting internet connection even though I have recharged if I am not getting internet then I am cheating myself. Company say we have high-speed internet connection but he doesn't provide 2g or 3g internet connection, company charged for this but he doesn't provide service so I feel cheated
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                  Ph no. [protected]
                  West bengal
                  Hello sir
                  I am unable to send message to bank
                  It shows message not send
                  Pls fix it
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                    My network is not showing.

                    I have a dual SIM phone. In 'Settings' it shows SIM (ie, [protected]) not inserted; my other SIM, with number [protected] shows connected. I shut down the phone, interchanged the SIMs. It still shows my Idea SIM (ie, [protected]) not inserted.

                    My conclusion : My SIM ([protected]) is not working.

                    I tried calling the NCR customer care number +[protected] from my land line[protected] at around 5.50 pm. The person was talking too fast; ultimately when we were able to communicate, he said he cannot guide me.

                    What should I do ?

                    I can be contacted by email or[protected]

                    with regards

                    Arun Sinha
                    Q-1, South City - I,
                    Gurgaon - 122-001
                    Tele :[protected]
                    +[protected]
                    +[protected]
                    Idea Cellular customer support has been notified about the posted complaint.
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                      Address:deira dubai, al muraqbatt
                      Website:idea services

                      My idea prepaid sim is not working in uae (Dubai), the issue started from may and its not showing any network I'm not getting any OTP N MESSAGES, regarding this i complaint idea customer care, but no use.
                      Even i changed different hand set, still issue is same.

                      Kindly help me on this. It will great.

                      1) deira dubai al muraqbatt, 00000, UAE.
                      2) huawei nova 3i
                      3) network problem since may 2022.
                      4) its shows only emergency calls im not recieving any OTP n messages
                      Idea Cellular customer support has been notified about the posted complaint.
                      Aug 02, 2022
                      Updated by anilgibs
                      [protected]@gmail.com
                      please email me here
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                        Address:deira dubai, al muraqbatt
                        Website:idea services

                        My idea prepaid sim is not working in uae (Dubai), the issue started from may and its not showing any network I'm not getting any OTP N MESSAGES, regarding this i complaint idea customer care, but no use.
                        Even i changed different hand set, still issue is same.

                        Kindly help me on this. It will great.
                        Idea Cellular customer support has been notified about the posted complaint.
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                          It's been a week i tried everything. Network is not getting detected in my sim card. Changed phones. Restated it changed sim ports .
                          Idea Cellular customer support has been notified about the posted complaint.
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                            Address:#7, 7th Main Road, Papaiah Garden, BSK 3rd Stage

                            Respected Officer,

                            Everytime there heavy rains sewage water is entering the 5 to 6 house in our area. Last it was total mess, drainage waste along with sand entered the house, impacted sump and messed up entire house. Sir we have 5 kids in our family and as you how hazardous sewage water can be, kindly request you to resolve thi issue. This has been happening 4 to 5 years and we are really disheartened. Kindly help.
                            Idea Cellular customer support has been notified about the posted complaint.
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                              Address:Bapatla District , Andhra Pradesh

                              My name is Lakshman Kumar Reddy, And I'm from Andhrapradesh, I'm facing No service issue from 2 days .
                              I have already tried all the possible ways to get Signals again, But the issue hasn't solved.
                              I have Selected manual network
                              Restarted mobile more than 7 times
                              Take the sim from mobile and Place it Again.

                              Can any one Slove my Issue .
                              +1 photos
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                                My idea sim not getting range from 1 month.
                                Due to this problem i cause many difficulties for getting some important calls, otps and many other services.
                                And i already prepaid recharged for 13month.i didnt get service for 1 month.
                                If you didnt fix the problem soon i want to change my sim.
                                Idea Cellular customer support has been notified about the posted complaint.
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                                  Dear Team,

                                  I am using your sim card (0091 [protected])since long time.i live in dubai from past 6 years..this is the first time I am facing problem with my idea sim.From past few days sim is not working and it says only emergency call. All my bank accounts are linked to this number, and i am unable to access it.so kindly look into the matter and help me to resolve this issue ASAP.
                                  Idea Cellular customer support has been notified about the posted complaint.
                                  I am facing the sane issue with my number[protected].

                                  What is happening, why everyone have same query??

                                  I reinsert my sim card after 10 days and its not working now, showing no network.

                                  Please help me resolve this.
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                                    It says invalid account for my active number. I am using this number from last 5-6 years. But suddenly I am not able to call anyone. When I tried to recharge, it says this account is invalid. It is really a harrasment. Please help ASAP
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                                      My Idea Sim was perfectly working and i could receive incoming messages and calls from India but now suddenly it stopped working, there is no network available and i am not able to receive messages kindly please help me resolve this issue
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                                        Address:al fahidi street meena bazar bur dubai UAE

                                        Hi i am in dubai right now. and my idea sim not woking
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