Idea Cellular — balance deducted without response to an obd call

Address:

NEAR MAMAN ROAD BULANDSHAHR, Bulandshahr, Uttar Pradesh, 203001

I have receiv an ODB call from Idea and ask to press key to activate sports service. I haven't responded and call disconnected automatically. But service charges deducted and service activated. I have called to Idea care on 198 and ask to reversal of the service because I have not activated the same but the are saying that it is activated by me.