[Resolved]  Idea Cellular — balance deduction without consent

Received message from 51998 on 15th of august 2019 within seconds rupees 10 is deducted from my account without having me sent any message or opening any unnecessary link. This is complete violation of the trai norms.. This is not the first time they have done this balance have been deducted even before. Idea must refund my money else i will opt out very soon followed by a legal case against it.
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Sep 17, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
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