[Resolved] Idea Cellular — Bill Generation | |||||
Dear Idea Team, On my Idea mobile no [protected] i was using 1599 rental plan due to lot of issue with idea team regarding billing i get port my no on 2-April-2017. Today morning i got my bill form 23-March-2017 to 2-April-2017 generated of RS 24924.16. Now please tell me. 1- How can any one charge of RS 20600 for Usages and VAS? 2- 2nd time its happen last time it was charged RS 568 which i get reduce from the bill after many more discussion from customer care. 3- Since i get my no port in Airtel and i have paid last month bill of RS 1971. Now please reply why such thing happen with customer. I m ready to pay the outstanding but it should be correct not like you all can charge any thing. I have used 1599 rental plan if any thing need to be charge then it should be around my rental plan not like this. Please check at your end. Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Idea Cellular Customer Care's response Dear Ashish, We are sorry for the inconvenience caused to you. We understand how frustrating this can be and also have you contact details. Our billing team will get in touch with you soon. Regards, Vicky | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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What is this today i received a call from one person who called me and said i m talking from IDEA Advocate.
Idea have submit a file regarding non submission of bill.
Do you think by this way you all can take any fraud bill.
I already said if you will check and tell me correct amount of bill payment i will pay otherwise do what ever you all want to do...