Idea Cellular — bill not received.late payments charge etc

Address:380001

I have purchased sim of idiea in augest first week. Uptill now i have not recived any bill. U say bill is send on email. I have no email provided when i purchesed sim. I was not having email add. So. Now u have charged me 620 rs. With late payment charges. As u have not send me bills i was not knowing about bill. So u have to wave all this charges after august bill. Refund me all 620 and cancel my sim no. I will have to complin for this in coutemer protectin i[censored] not take action on my complain.
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I have recharged my account with wrong offer... Which I don't want...!!! Pls refund my amount so I could do the same with applicable... As soon as possible
Idea Cellular Customer Care's response, Oct 20, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. 

Regards,
Prajakta

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