[Resolved] Idea Cellular — bill payment [protected] | |||
My first mobile number is [protected] When i have taken plan for 499rs.2 year back i was suppose to give bill up 499 to 599. But the employee of the idea activated 2 plans and the bill goes to 1500. When i ask the executive about it he told me that it will be refund it is done by mistakenly. That time number is supposed to be deactivated and after 2 year they are calling for bill what service you are giving and i have send many mails but i did not get any reply. I have use idea for 15years but after taking postpaid i have issue with ideas. I have told to the executive and he also agree that tha double plan has been updated I request you that is bad impression with idea is giving to the customer because of some executive which are doing fake work for there incentive All ready told that i can pay up to 499rsto 599rs of that plan but not more than that. I have drop the mail if you want that mails i can send please email on [protected]@gmail.com Thanks & regards Nilesh kapare Was this information helpful? | |||
Nov 30, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 28, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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