[Resolved] Idea Cellular — bill plan change problem | |||
I requested bill plan change from 499 to 149 around 5 months back. I submitted the application and responded to verification of idea cellular. But idea team has not changed my plan. 2 months back i again contacted them for bill plan change and they assured that bill plan will be changed immediately. Till now bill plan is not changed and they are charging me 499+tax per month. Due to higher bills, i did not pay the bill and idea cellular has barred my number even though its their problem. When i called customer care, even they were unable to do anything and they asked me to email my problem. Ridiculous service from idea. Was this information helpful? | |||
May 10, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 14, 2018 Idea Cellular Customer Care's response Dear Customer, Apology for the inconvenience caused. Kindly share your alternate number so that we can assist you further in your concern. Regards, Neha Verified Support Apr 01, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the trouble caused. Kindly share your contact number ( mannually) as the number which you've shared, is not visible from our end. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Please help me to receive sms on my number. I am able to send messages but not receiving any. I have just ported in to Idea to see this day. Please reach me to my number and help me resolve the issue as soon as possible because otps are very important these days.
Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.
Regards,
Lavina