[Resolved]  Idea Cellular — breach of trust

Address:Chennai, Tamil Nadu, 600083

From
E srinivasa gandhi
5, 2 nd avenue
Ashok nagar
Chennai
[protected]
Respected sir,
Sub : sim card cheated by idea representative to be rectified
Ref : our new number [protected]
I believed by a person mr arun ([protected]) store number [protected] stockiest number [protected] shown his id as (Idea network) direct representative of idea and told for activation of first two months free of calls with unlimited data i have to pay 200 rupees and he taken the aadhar authentication so we believed and the card activated with in 5 minutes hence he shown the id of idea network and other aspects we believed that and i along with two other person paid rs 200 of each but it is not activated till 01/06/18 we made call to customer care promised to do that with a day
But till monday there is no action at the end miss sivasankari from customer care transferred to senior and they promised to get that two month activation
Please kindly do the needful
Thanking you
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Aug 20, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jun 04, 2018
Updated by Hemalatha Gandhi
From
E Srinivasa Gandhi
5, 2 nd avenue
Ashok nagar
Chennai
[protected]
Respected sir,
Sub : sim card cheated by Idea representative to be rectified
Ref : our new number [protected]
I believed by a person Mr Arun ([protected]) store number [protected] stockiest number [protected] Shown his ID as (Idea network) Direct representative of Idea and told for activation of first two months free of calls with unlimited data I have to pay 200 rupees and he taken the aadhar authentication so we believed and the card activated with in 5 minutes hence he shown the ID of Idea network and other aspects we believed that and I along with two other person paid Rs 200 of each but it is not activated till 01/06/18 we made call to customer care promised to do that with a day
But till Monday there is no action at the end miss sivasankari from customer care transferred to senior and they promised to get that two month activation
Please kindly do the needful
Thanking you
Verified Support
Jul 20, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, you've confirmed that your concern with regards to number activation issue has been resolved now.

Regards,
Neha
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