[Resolved] Idea Cellular — call drop, voice break, no incoming calls
1) whenever i make a local or std calls to any network, the voice is always breaking and the call gets disconnected every time within 10 seconds. This is so frustrating.
2) i am not getting any incoming calls. Whenever anybody calls me, it says the number is out of coverage area. And hence i missing lot of incoming calls.
3) all the above issues are happening from the beginning only when i took the idea sim card. Its around 2 months. And the issue still exists.
4) i already raised complaint about this to customer care, but could not get the resolution.
I request you to please look into this matter asap.
Was this information helpful?
Apr 11, 2018Complaint marked as Resolved
Mar 05, 2018
Idea Cellular customer support has been notified about the posted complaint.
Mar 06, 2018Idea Cellular Customer Care's response Dear Customer,
Sorry for the inconvenience caused. As per our record, the complaint was raised for your network concern and the resolution has been communicated to you that we are constantly trying to optimize the sites in nearby area to ensure better coverage and when the site is planned you will be duly informed. For further assistance, kindly contact us on 12345 or 198.