[Resolved] Idea Cellular — call drops and slow internet connection | |||
Hi team, Please help me with this call drop issue and slow internet connection, i am a postpaid subscriber of idea cellular mobile number [protected]. I have facing slow internet service since long time, after many complaints there isn't any improvement in service i do pay my bill on monthly basis on average of ₹550 per month. And the service the idea is providing isn't worth much of it. Since past 2 days i have been facing call drop issues and network down on my cellular because of this i'm facing a lot of issues on my work and personal calls, it's very displeasing after pay complete bills on time to time and in exchange such kind of poor service. I also raised the complaint to their customer executive they are saying that the problem will be resolved by 21 nov 19, such a long time till then theis network issue will hit my work very bad. I request you to please look into it, as they are cheating the customer quoting best network and cheating customers Was this information helpful? | |||
Dec 21, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 20, 2019 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. 20/11/2019 12:17:24 20/11/2019 02:12:27 20/11/2019 03:46:45 Regards, Aarti | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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