[Resolved] Idea Cellular — call drops, voice crossovers

Harsh.w

from Indore, Madhya Pradesh

Address:

C18. Accident and emergency. M. Y. Hospital., Indore, Indore, Madhya Pradesh, 452001

Hi,
Currently im using this idea sim since last 12 years, but there has been almost a 100% call drop rate recently.. Not even a single call can be made without a drop, it takes multiple attepmts to connect and even if gets connected fortunately the call drops or the voice is lost. The data speed is also extremely low.. Takes minutes to open a webpage or update a social media screen.

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Apr 29, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've raised your network concern under ref. no.[protected] which is expected to be closed by 03/04/2019. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi