[Resolved]  Idea Cellular — Caller tune activated without my permission

On 27/12/2020, Suddenly 3 to 4 messages came on my mobile number [protected], when I checked those messages, those were saying that caller tune activated in my number, though I had not done any request for same. When I checked balance I found Rs. 60 deducted from my main balance of mobile. It is big mental harrasment to me that without my permission they deducted money! I had called customer support 198, at around 7:10 pm on 27/12/2020 talked with Aditya, he asked me to refund that amount within 30 minutes, but even after that, I haven't found my money back. It looks big cheat!.
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Dec 28, 2020
Complaint marked as Resolved 
I received mail from [email protected] informing that my complaint sent to Idea cellular company, I checked my balance in my mobile in the morning 28/12/2020, I found that amount credited. Thank you consumercomplaint for caring.
Idea Cellular customer support has been notified about the posted complaint.
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