[Resolved] Idea Cellular — Callertune activated automatically and my 99rs deactivated

[Resolved] Idea Cellular — Callertune activated automatically and my 99rs deactivated

A AbhijitKishorB1

Hi, Yesterday (1st Aug 2020) @ 5.30 pm, I have received below message, "Hello! Your Callertunes is activated. Amount charged is Rs 99.00 /- for 3Months. Renewal charge is Rs 99.[protected]@3Months. To deactivate, SMS STOP to 155223. To Set Your favorite Song or Your Name as Callertune click http://bit.ly/DT-SONG For More Songs Call 1234 or To Search Favorite Songs Call 55655 (Toll Free) Your balance is Rs.6.01/-" I have not requested for this service but still it's activated by idea & my 99rs balance got debited. My mobile number is [protected] Was this information helpful? No (0) Yes (0)
Aug 13, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Aug 07, 2020 Idea Cellular Customer Care's response Hi Sir, We tried reaching out to you in different time slots as mentioned below. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist. Regards, Rajesh Verified Support Aug 09, 2020 Idea Cellular Customer Care's response Hi Sir, As per our recent communication, your issue regarding caller tune issue has been discussed & addressed. Regards, Rajesh
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