[Resolved] Idea Cellular — Calling Barred

Bhushanajoshi

from Pandavapura, Karnataka

Address:

Durg, Chhattisgarh, 490001

Yesterday night I received SMS that due to high ISD Usage. SO I was made a payment immediately & requested to activate services on toll free no. I got info that the same will activate in next 2Hrs. than on today morning still same not activated so I called again & got info that due to non approval same no activated & its activated shortly . but after 2 hrs same. so I was called again & this time I got info that due to some documentation issue its not activated & I have to visit any IDEA Office to activate same.
why should I visit to IDEA office to activate calling on my number is I am not wrong.
I have all the avoidance with me

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Apr 14, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2017

Idea Cellular Customer Care's response Hi Bhushan,

Sorry that we gave you a reason to be upset with us, will call you to share an update.

Regards,
Paras

Verified Support

Mar 08, 2017

Idea Cellular Customer Care's response Hi Bhushan,

As per your telecon with our customer service associate on 8th March 2017, we wish to inform you that we are working on your concern and shall revert to you at the earliest.

Regards,
Paras

Verified Support

Mar 13, 2017

Idea Cellular Customer Care's response Hi Bhushan,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Mangesh