[Resolved] Idea Cellular — cannot make outgoing calls despite having sufficient balance. | |||
Hello, I have been using idea sim for more than 6 years but since few days i am not able to do outgoing calls even having sufficient balance. I think they should pass information about the problems and provide solution by message or call, which i didn't get any. So please try to resolve this soon. Thanks and regards. Idea number - [protected] Was this information helpful? | |||
Mar 18, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 15, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that your mentioned number is active with us. Also, as informed in case of non recharge after service validity, curtailed services (Only Incoming) will be available for grace period of 15 days, after which services will not be available till the time applicable recharge is done. To avoid any inconvenience, we recommend you to recharge your account regularly or you can recharge with any long service validity recharge options available on our website based on your usage. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Please Resolve Issue.
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi