[Resolved]  Idea Cellular — cannot place voice calls in iphone using idea sim card

Phone call immediately fails in iphone 6 software version (12.2) from idea prepaid card.

Idea has updated its carrier to (Idea 36.1) in iphone for software version (12.2), after some days i cannot call to someone in iphone from idea sim card but can call from another service provider.

I suffer the same problem in another prepaid card of idea cellular.
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May 10, 2019
Complaint marked as Resolved 
Phone call immediately fails in iPhone 6 Software Version (12.2) from IDEA prepaid card. IDEA has updated its carrier to (Idea 36.1) in iPhone for Software Version (12.2), after some days I cannot call to someone in iPhone from IDEA SIM card but can call from another service provider. I suffer the same problem in another prepaid card of IDEA Cellular.
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
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