[Resolved]  Idea Cellular — can't access 4g service in xiaomi redmi note 4

Address:

Mumbai City, Maharashtra, 400612

I had lots of discussion with the Idea customer care for Accessing 4G service in my Redmi Note 4.

Previously the person told me you need to upgrade the Sim to 4G and you can access it after that.

So, I updated My Sim Card to 4G, but even though I cant access the same, So again I called up the service center and person told me you require the 4G setting and he told me that he will send me and then it will start working. But I never received the settings and then I check online and manually did the setting.

But then too I cant access the 4G net.

I again call the service center then the person told me that Redmi not 4 dont have the Band 2100 or more on which the Idea 4G works. So I checked the mobile specification and I found that I have the 2300 band and according to customer care executive it should work.

So again I try to call the service center and the person told me that it has only 1800 band, even after saying that the phone specification is still open and I can see the Redmi note 4 has 2300 band but he said no your phone only has 1800 band.

I'm just fed up with your service and if i not get the response properly than I will doing MNP in other operator like Airtel and yes I have 5 Idea sim been used at my home and all the 5 will be MNP in other operator as all the phone I have at home is redmi.

Below is my Idea no:
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