[Resolved]  Idea Cellular — change postpaid service into prepaid

Address:Jind, Haryana, 126112

Dear sir/madam

I (Rajesh dewan) a customer of postpaid service of idea cellular ltd;
I approached to maan communications (A franchisee of idea cellular ltd in safidon) about 2 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and refer me to their zonal office panipat, as i went there zo asked me to go back to maan comm. Safidon and assured the resolution.

But after about 3 weeks when i go to maan comm. Safidon again they again deny me to resolve my issue saying the lack of trained staff.

Please take notice of it

Thankfully

Rajesh dewan
Mob. [protected]
Pin code -126112
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Nov 15, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've forwarded your concern to the respective team. Our concerned team will get in touch with you for the same. 

Regards,
Lakshmi
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