[Resolved] Idea Cellular — charged about subscription I haven't done

Abhaya Vadlamudi

from Idukki, Kerala

Address:

520008

I got a message saying i've been charged for bluelima service for which i never subscribed and weekly ₹35 is cut
I don't know from where it came as well
The text message that came was from random number "54300"
And when i googled it i found that bluelima was an idea service
Since my network was idea i thought it's charged on my phone bill
But i am totally unaware of whatever subscription it is and i haven't done any

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Sep 18, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

Idea Cellular Customer Care's response Hi!We will surely help you.Please provide us idea contact number where in problem persist to assist better. You may write us at [protected]@idea.adityabirla.com for further assistance. Also can contact 198/12345 for service and complaints if any.

Regards,
Meeta.