[Resolved]  Idea Cellular — charges for not using data pack

Address:201010

I have earlier using a data card of idea no [protected] and stop using the data card for the last two years and made payment of my dues up to september 2019. While seeing the bill of october you people charging rs.500 as data pack since i am not using the data card i am unable to under who has activated the same. Can you pls provide me my browsing history for the data card after activation of data pack as you said. I want a resolution for the same and tell me the procedure of how to close the numbers
Was this information helpful?
No (0)
Yes (0)
Jan 22, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your appropriate alternate contact number to assist you further.

Regards,
Prajakta
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information