[Resolved] Idea Cellular — charges on data pack proration by idea | |||||
Hi, My idea account no is[protected]. After number of complement that i am not getting internet speed as i was using 4g my plan was rs 399 per month & rs100 discount pack was included 1 gb data per day i dont understand why is this peroration done? When my net pack was active, when i paying for the net i am using why i am i supposed to pay for the data charge me extra rs 310.80. This is worst kind of service i am getting. Please help me clear this matter n waive off this pro ration charges. I already ported My number. Also not satisfied with the customer helpdesk person. Please check the issue at the earliest. Let me know what the concept of this proration. Regards, Vishal katkar Was this information helpful? | |||||
Apr 15, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 15, 2018 Idea Cellular Customer Care's response Dear Customer, Apology for the inconvenience caused. As checked, the bill has been generated accordingly as per your plan, pack and usage charges. Also, we request you to clear your dues to avoid the inconvenience. Regards, Neha | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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charge me bill on pro data basis for 15 days?...
Thanks & Regards,
Vishal katkar
Apology for the inconvenience caused. As checked, the bill has been generated accordingly as per your plan, pack and usage charges. Also, we request you to clear your dues to avoid the inconvenience.
Regards,
Neha