[Resolved] Idea Cellular — Cheating for customer

Rajendran Regina

from Madurai, Tamil Nadu

Address:	Thiruvananthapuram, Kerala, 695001
Website:	[email protected]

Dear sir,
I am idea post paid customer. I sent to port request on 13th dec and submit id proof to airtel showroom. Same day i will inform to idea customer care mail id. But, one internet pack activate automatically on 14th dec 12:04 am.

My mnp airtel sim activation process going on now. I sent many mail to idea for 255 amount reversed. I am not using idea internet foo last 4 days.

This month bill amount rs.904/- have charged. But i pay rs. 615. I am not
Pay rs.255/- plus 14% service tax.

Please inform to idea customer care. Please reverse this amount.

Kinldy help me sir

Regards

Rajendran k

+1 photos

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Dec 16, 2016

Complaint marked as Resolved

I Think My time Waste Sir, I am not using this Internet offer. May be Idea Will not reversed this amount. So, I close this complaint. I Tell My friends - Please don't Buy Idea sim & change Idea Network... My Experience IDEA Network & Calling Quality & customer Service will 100% Satisfied. But, Rs.255/- Amount Charged Very Bad Experience. Because I Sent Port Request and submit ID Proof for another network, Next 15 Hours Idea Activate This Offer.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2016

Idea Cellular Customer Care's response Hi Rajendran,

We understand your concern and deeply regret the inconvenience. In order to proceed further, we need you to provide your Idea mobile number and alternate contact details. You can also visit our website, ww.ideacellular.com or call 198 from your Idea mobile.

Regards,
Esther