[Resolved]  Idea Cellular — detailed call list

Sir,

My idea mobile no. Is [protected]. I am a customer of idea family since 2016. Now i need the detailed call list (Incoming and outgoing) of this number from september 2016 to 5th january 2018. It is very urgent. So kindly regard this application. My email id is [protected]@gmail.com. Please give the same as early as possible.

Thank you.

Susmitha k s
Was this information helpful?
No (0)
Yes (0)
Feb 13, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Idea Cellular Customer Care's response
Dear Customer,

We would like to inform you that, mobile operator can provide outgoing call details only. To know your outgoing call details, send SMS to 12345 from same number. SMS format EBILL<space>MON Eg: EBILL<space> JAN. If your Email Id is not registered with us first register your Email Id Follow these steps send EMAILID<space> Email. address to 12345. For ex EMAILID<space>[protected]@gmail.com.

Regards,
Lakshmi
Complaint comments 

Comments

Dear Team,
Please find the attachment clearance proof mo.no. [protected].
please resolve problem.

Idea Cellular Customer Care's response, Jan 13, 2018
Verified Support
Dear Customer,

We regret for the inconvenience caused. As checked, your services has been activated successfully from our end for the given number. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina
Dear sir,
idea has de-activate my no. [protected] without any notice when i call them they ask me that you used your number for business promotions but you know i dont have balance in my idea account from last 6 month so how can i use for promotional calls or SMS kindly help me to re-activate my number
Idea Cellular Customer Care's response, Jan 13, 2018
Verified Support
Dear Customer,

Sorry for the trouble caused. As checked, the services for the given number has been activated on 09/01/2018. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina
After upgrading to 4G i am unable to receive any SMS . Please solve the issue. [protected]
Refund my extra deduction, which I paid through idea money, otherwise I will go to consumer its my first and last request to you.
Check the details about this number - [protected]
...
Idea Cellular Customer Care's response, Jan 13, 2018
Verified Support
Dear Customer.

Apologies for the inconvenience caused. We request you to contact on the given toll free number 55400 / 18002700400 / 18002092265 for Idea money related complaint or queries.

Regards,
Lavina

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information