[Resolved] Idea Cellular — complaint about the service

amolgunjoti

from Lonavla, Maharashtra

Address:

411033

Subject : internet not working from start date in my home place
Address :chinchwade nagar chinchwad 411033
Recharge date : 01/12/2018
Recharge amount : 398/-
Mobile [protected] (Prepaid customer)
Recharge plan : unlimited call and 4g internet

I had complaint with idea but no one taking my complaint i call many time but no responds from idea company.

Request to u resolve my problem otherwise refund my full amount.

Thank you so much idea company giving me such a nice services.

Thanks & regards

Your valuable customer

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Jan 10, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, your data complaint is in progress under ref. no.[protected] and you shall hear on the same till 13/12/2018.

Regards,
Lakshmi

Dec 14, 2018

Updated by amolgunjoti Dear Ma'am,

Subject : internet not working from start date in my home place
Address :chinchwade nagar chinchwad 411033
Recharge date : 01/12/2018
Recharge amount : 398/-
Mobile [protected] (Prepaid customer)
Recharge plan : unlimited call and 4g internet

Today is 14/12/2018 And My Problem Not Solved as on date In my Area 4G Network are Not Available and 3G Network not Work proper (Speed 5kb/s) I am Facing Same Issues Please Refund My Full Amount I want Covert My SIM idea to Jio.

I lost faith From Idea Company

Regards,

Your valuable Customer