| Address: | 400068 | | Website: | www.ideacellular.com |
Dear concerned,
This communication is regarding a telecaller from collection department mumbai naming her as ashwini, claiming she is the manager in the collection department which i don't believe she was as lacked the etiquette to talk to a customer. I have been a loyal customer from past 41 months using two sim bearing number [protected] and [protected] out of which i have disconnected [protected] and the other one i had asked to temporarily disconnect it as i am out of india from january 29 -2017 due to my profession requirement but i want to continue using that card as i am returning back to mumbai on may 22 and pay off the billing amount which is due till bate. The last call was from ashwini on[protected] from the number [protected] where she was rude and disrespectfully forcing the payment of the bill. On previously getting a call from the number [protected] i had informed her about the same. Despite of this she was torturing my family member claiming that my family member are lying and they have hidden the customer in the house and refraining to pay the bill. I asked for the email id of the manager or any higher official with whom i can communicate the difficulty and find a solution but got denied for the same.
I request you to look into this matter and take some action against it. My alternate number is not reachable as i have mentioned above that i am temporarily out of india.
Regards
Shivaram iyer. Was this information helpful? | 
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