[Resolved] Idea Cellular — complaint against not providing rs. 90 discount

Vishal P Gajjar

from Pune, Maharashtra

Address:

Ahmedabad, Gujarat, 382424

Hi,

I have taken a monthly plan of rs 389 from idea cellular on my number [protected]. At that time idea executive says we provide welcome offer of rs. 90 discount per month in this plan for 6 months.

Till today, idea has not given me rs. 90 discount to me. I am in loss of rs. 540 (Rs. 90 x 6 months)

Even after so many calls and communication with idea store, i dint get any benefit

I request hereby to help me in recovering that please

Thanks,
Vishal gajjar

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Jun 25, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, your case has been escalated to the concerned team and we'll get back to you at the earliest as & when we get an update.

Regards,
Neha

May 31, 2018

Updated by Vishal P Gajjar No updates, It's already a week since last communication. What's the turnaround time to get response from idea (in days)?

Jun 01, 2018

Updated by Vishal P Gajjar As discussed, before a week I am using total 4 idea numbers in my home with same plan taken. Among them 3 numbers are already having Rs.90 discount which is proof for Rs. 389 plan. Note: I have attached screenshots

Based on that, I can say Idea has missed to apply discount for my remaining 1 number. So I urge here to refund all the discount amounts for 6 months asap

Kindly revert me, if you got any solution

Jun 05, 2018

Updated by Vishal P Gajjar Please update me

Jun 08, 2018

Updated by Vishal P Gajjar Please update me

Jun 12, 2018

Updated by Vishal P Gajjar Please update me.

Jun 19, 2018

Updated by Vishal P Gajjar I request conumer complaint team to take follow up from idea. Its about a month, I dint get any response.
Please update me

Jun 23, 2018

Updated by Vishal P Gajjar None of you were responding back on my complaint since last month

To me, this complaints complaint forum seems to be doubtful now

@consumer complaint team: If you are not able to do, then kindly close this case and don't waste our time

else reply back