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Idea Cellular

[Resolved]  Idea Cellular — complaint regarding 84 gb plan for 84 days

Address:New Delhi, Delhi, 110096

Dear sir/madam,

I had purchased my idea simno [protected] some i week ago due to the lucrative plan of 84 gb data for 84 days and unlimited std/local calls for 84 days but from the starting day the speed of internet is very very low. I cannot watch youtube and other websites easily due to very very low internet speed. Also the connectivity of idea for telephonic calls is very low.
I want to register complaint that please ask the idea cellular to stop the plan or return my hard earned money of 453 rs

Regard
Ravi rawat
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Aug 30, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jul 27, 2017
Updated by ravi kant singh rawat Dear sir,
a call from your customer care executive came to me at this very moment, he was representing idea company and instead of improving the quality of the plan or to enhance the speed of the internet speed of 84 GB PLAN he said my money will be returned back, what a shameful and irresponsible attitude

regards
Ravi Rawat
Jul 27, 2017
Updated by ravi kant singh rawat the call came from the no [protected] who said above things

regards
Jul 27, 2017
Updated by ravi kant singh rawat instead of calling me, please increase the speed of internet and leave the habit of 'Chalta hai yaar'. Now MODIJI also said this that stop the habit of saying Chalta hai

regards
Verified Support
Jul 30, 2017
Idea Cellular Customer Care's response Dear Customer,
As details checked, we would request you to kindly use internet on 3G network for better speed. For any further assistance you can write us back at [protected]@idea.adityabirla.com or can call us on 12345 or 198.
Regards,
Rajat.
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Comments

I recharged my idea number for 200 rs. with a promised talktime of 220 rs. This talktime is clearly mentioned on idea online recharge site as inclusive of gst of 18%.but when i recharged i received only 209 rs talktime and 18% gst.i have attached both screenshots..kindly resolve my issue.

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Mera nam sukhchain ha mere ko mere idea prepaid num [protected] ki call or sms details chaiy date 01.03.2017 to 22.07.2017 se lekar call details send kar do aap ka bht dhanawaad hoga
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