[Resolved] Idea Cellular — complaint regarding disconnection of my prepaid no.[protected] | |||
Myself mohammed nabeel qureshi i bring to your notice that my idea prepaid no.[protected] has been inactive/permanently blocked without my knowledge.. I visited the idea gallery they told me that your number has been closed and we cannot activate it. As per the regulations it take 90 days to get the number closed. And it's been only 15 days to which they replied me that it cannot happen. I want my no. To be activated as it is important for my work as it is updated to all my work. If not i will directly lodge a complaint to the appellate authority followed by the telecom ministry. My contact no.[protected] & email id: [protected]@gmail.com Was this information helpful? | |||
Jan 3, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 29, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed you that as per our record the request was raised for the mobile number portability towards the mentioned number and the same has been completed successfully. Regards, Lakshmi | |||
 3 Comments | |||
Comments
Dear sir,
My No. is [protected], I need m Idea incomining call details for last 6 months . Please send to my mail ID all incoming call details No. also need. My email ID is [protected]@gmail.com
Regards/
My No. is [protected], I need m Idea incomining call details for last 6 months . Please send to my mail ID all incoming call details No. also need. My email ID is [protected]@gmail.com
Regards/
Idea Cellular Customer Care's response, Nov 20, 2018
Verified Support
Dear Customer,
As per our recent communication, we've informed you that, to get the call details for the Idea contact number you can mark an E-mail on [email protected] or else you can send an SMS to get the invoice with the complete details that is for EBILL as EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. Also, we would like to inform you that you can check your outgoing call details in My Idea Application or Website.
Regards,
Lakshmi
As per our recent communication, we've informed you that, to get the call details for the Idea contact number you can mark an E-mail on [email protected] or else you can send an SMS to get the invoice with the complete details that is for EBILL as EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. Also, we would like to inform you that you can check your outgoing call details in My Idea Application or Website.
Regards,
Lakshmi
I need call details from last 2 Months as I have deleted it
Idea Cellular Customer Care's response, Nov 20, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lakshmi
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lakshmi
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I got call asking bank details and debit card details with cvv and otp debit amount of 3348 by executive so please help me
Sorry for the inconvenience caused. We request you to provide us with your Idea contact number for which the issue persist to assist you further. Also, we would like to inform you that Idea does not ask for any bank details from customer. Hence, we would suggest you not to share any of your bank details with any one.
Regards,
Lakshmi