[Resolved] Idea Cellular — could not connect to 59059 for tele-verification after mnp

Mayankm03

from Kharar, Punjab

Address:

Paschim Medinipur, West Bengal, 140301

My name is mayank manu from punjab, recently i have ported my bsnl no. To idea but after that i have tried so many times to connect to 59059 for tele verification but the call gets disconnected automatically. How can i get my sim verified please help. I've tried contacting customer care but the call gets disconnected because there's no balance in my account and i have tried to recharge but am unable to recharge it with any amount via any recharge app online.

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May 4, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lavina

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Comments

Piyusha Ladge

from Malegaon, Maharashtra

Hi Idea,
I have bought new idea SIM [protected] on 14 march 2018 and yet I didn't got any SMS on my alternate number to activate SIM card .From that time till date I am waiting but it is not activated.

I think choosing idea is my wrong decision.

Idea Cellular Customer Care's response, Apr 3, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. We would like to inform you, that the number provided from your end isn't reflecting. Hence, we request you to share us your Idea contact number appropriately along with your alternate contact number to assist you further.

Regards,
Lavina