[Resolved] Idea Cellular — customer services

 
1 Review
Jalandhar, Punjab, India
 Gurman Jatt on Feb 4, 2019
To whom so ever concerned, I writing this after being highly disappointed by the staff idea has in its service centers in Jalandhar, Punjab. Like I’ve never seen such lazy and demotivated people first of all they just dont want to serve you. After that they are all clumsy and slow in dealing with people. I had to switch my coperate plan to prepaid as i was being charged so much for no reason and they would just not let me do so. They made me go to and fro from dialling customer care to visiting their office serveral time. Now after 36 hours they are still asking me to visit again next morning. Just decided to get it done once and get rid of this carrier. Hope you look into your people. Thanks
Complaint marked as Resolved Mar 8, 2019

Complaint Status


[Feb 05, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Feb 05, 2019
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact numbers for which the issue persist along with the customer care executive name and complete Idea store address where you've visited to assist you further

Regards,
Lakshmi
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    Idea Cellular - customer services