[Resolved]  Idea Cellular — data consumption fraud

Address:Thane, Maharashtra, 400604

Using idea's 4g data for which i've recharged 1, 700 for a year o[censored]nlimited calls, 100 messages and 1 gb data per day, i've noticed that very often they give at least 110 mb lesser than promised (Assuming they consider 1000 mb to be 1 gb), all xiaomi phones have data usage indicator from which my usage tells me i've consumed 792.2 mb whereas my account balance and data notification which idea sent says i've got only 95.18 mb data left.
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Jun 29, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
May 25, 2019
Updated by alwynleo
I think this issue has not been fixed yet, you may not assist me personally because it definitely should be affecting other Idea customers as well so I seek that you provide a solution which applies to all your customers, not just me. I'm adding another update from today which shows the discrepancy of at least 87 MB, hope to see you provide fair data volume as per advertised for the recharge. Attaching another picture herewith and hoping to see the issue sorted at your earliest.

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