[Resolved]  Idea Cellular — data network problem

Address:Lane no. 3 vishranti nagar near mukudwadi railway station road Aurangabad, Aurangabad, Maharashtra, 431003

Hello, i am a idea customer fro last 9 years, and want to continue this so please give a proper response,
I already complained about data network service and it was resolved temporary and now again on the same location, i am getting 4g network but data speed is very poor means alike nothing
Please do needful and take actions asap and sustain the taken actions.
And take care that i don't have to complaint again and again. And please revert to me as early as possible if this complaint don't get resolve
Do analyse problem properly and take concrete actions in depth.
Please do needful.
Was this information helpful?
No (0)
Yes (0)
Dec 24, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2019
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that network visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services.

Regards,
Aarti
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    793
    Resolved
    9871
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information