[Resolved] Idea Cellular — deducted all recharge | |||||
I am using idea number prepaid no [protected]. I recharge 370 for full talk time. Then today unknown data usage 373 was deducted. So, when call to you representative they said data pack used by you around 100 mb. And i told him that can be refund or some wavier they representative said no he did not say to try. I was shocked. But i remember some setting problem today data was open for while 50 sec. Not more. You deducted 373 all my recharge money. I am very disappoint with your company. I trust idea thats why port in idea. I this you did wrong to me. I was share this to my friend that idea was doing this to costumers. One day 373 rs. For unknown data usage. I was share to all and media also that you did this to me. Truth will come to idea customers. Last time if refunded money its my right but if you not refunded so i have last option to port for Other company. Money is not important. Important is justice. My right. Thank you! Brij bhushan Was this information helpful? | |||||
Oct 31, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 30, 2017 Idea Cellular Customer Care's response Dear Customer, Sorry for trouble caused. as checked your number is inactive kindly send us your active number to us so we can assist you better. Regards, Nehanka | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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