Idea Cellular — deducted data balance did not get back yet

 
1 Review
 empty heart on Feb 11, 2019
Name bhupen
Contact ehsbns@gmail.com

Postpaid service start on 09.01.2019
Data balance on service start time 11.6gb

January month data usage 2.95gb
Carry forwarded data balance 3.5gb

Usage+carry forwarded = 6.45gb

(From 11.6 - 6.45 = 5.15gb not carry forwarded)

Where has gone my 5.15gb data. I am complaint against through calling customer care, twitter, email. But till now no resolution. This means idea is a frauder... Otherwise they were understand the situation.

Complaint Status


[Feb 12, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, Feb 12, 2019
Dear Customer,

As per our recent communication, we request you to share us the screenshot for the data which you have received in order to assist you further.

Regards,
Lakshmi
Updated by empty heart, Feb 16, 2019
Even I shared screenshot, till I have not received my diducted data balance.

deducted data balance did not get back yet
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    Idea Cellular - deducted data balance did not get back yet