[Resolved] Idea Cellular — deducted data balance did not get back yet
Emempty heart on Feb 11, 2019
Contact [email protected]
Postpaid service start on 09.01.2019
Data balance on service start time 11.6gb
January month data usage 2.95gb
Carry forwarded data balance 3.5gb
Usage+carry forwarded = 6.45gb
(From 11.6 - 6.45 = 5.15gb not carry forwarded)
Where has gone my 5.15gb data. I am complaint against through calling customer care, twitter, email. But till now no resolution. This means idea is a frauder... Otherwise they were understand the situation.
Complaint marked as Resolved Mar 23, 2019
[Feb 12, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified SupportIdea Cellular Customer Care's response, Feb 12, 2019
As per our recent communication, we request you to share us the screenshot for the data which you have received in order to assist you further.
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