[Resolved] Idea Cellular — deduction charges forcefully for its value added services.

pankajjoshi86

from Kashipur, Uttarakhand

Address:	Udham Singh Nagar, Uttarakhand, 244713
Website:	www.ideacellular.com

Complaining about unnecessary charges deducted by idea for its forcefully value added services on my mobile no.[protected]

Want refunds of such unnecessary/forcefully value added services or porting to other mobile network providers.

Customer care executives providing no resolutions and their behaviour towards problem is irrelevant and untollerable.

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Apr 19, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. As per our record, the bill has been generated appropriately as per your plan rental and usage charges. Also, we would like to inform you that you've been charged for voice & SMS usage for the mentioned number. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina