[Resolved]  Idea Cellular — deduction of account balance in the name of services which have not been applied for

Address:605006

An amount of 35 and 50 has been deducted for so called 'mehfil e sama' and 'crazybollywood'... I haven't subscribed for any of these... People on customer care have the worst communication skills... Whenever i ask for evidence of my subscription they tell to check my inbox... Inbox is what others are gonna send me not what i have done... And then sometimes they tell it's not idea... When i ask them to provide me details about the transaction they don't...
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Mar 15, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina
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