[Resolved] Idea Cellular — Deduction of amount from the prepaid no.

jaidev singh2

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201012

Idea, has deducted the amount of Rs.60(though not a big amount) and when I call the customer care, they explain that I have called an international number. Whereas I did not make even a local call during that period.
My concern is, it can happen in future and I can be charged for more amount.

Jago Grahak Jago, Choro ko pahchano.

Jaidev Singh
[protected]

Was this information helpful?

No (0)

Yes (0)

Feb 17, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Idea Cellular Customer Care's response Hi Jaidev,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Abhijit

Verified Support

Jan 14, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Tudor

Verified Support

Jan 17, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Riya